SHIPPING AND DELIVERY


SHIPPING OPTIONS

Terrafootwear.ca ships orders to Canadian addresses using the most efficient and timely method to get your order to you as quickly as possible.

Orders placed Monday – Friday (excluding holidays) are shipped within 1-2 business days. Any orders placed over the weekend will ship on the next business day.


SHIPPING RESTRICTIONS

Items purchased on terrafootwear.ca can only be shipped to Canadian Addresses.

For US orders, please visit terrafootwear.com.


GUEST ACCOUNT AND ORDER TRACKING

If you are enquiring about the status of your order, please contact one of our customer service representatives at 1-800-263-5903, Monday to Friday 8:30 a.m. to 5 p.m. ET (excluding Canadian holidays) or customerservice@terrafootwear.ca to track your shipment. Ensure you have your customer number and order number when calling.